Practicing good medicine is more than diagnosing and treating illness -- it's about caring for a person. We are here to help improve the doctor-patient relationship to enable the best possible level of care. And in the process, improve the level of satisfaction for everyone involved, including the physician.
According to research, better communication between doctors and patients results in:
- more accurate diagnoses - more effective treatment plans - higher compliance rates - improved patient satisfaction scores - improved professional relationships - lower physician burnout rates - fewer lawsuits
Communication skills can be improved through training. We use principles based on the best practice techniques and concepts utilized by the American Academy on Communication in Healthcare, the Association for Patient Experience, and the Society for the Arts in Healthcare